Shipping Policy

Fresh from our roaster to your door

At Cafecalli Roasters, we roast our coffee in small batches in Tracy, California, and carefully package every order to bring you a fresh, flavorful coffee experience.

Where We Ship

We ship to eligible addresses in the contiguous United States and any additional destinations enabled at checkout.

We currently do not ship to Alaska, U.S. territories, or military APO/FPO/DPO addresses. Shipping availability is confirmed at checkout.

Processing Time

Orders are typically roasted, packaged, and shipped within 2–3 business days after purchase, excluding weekends and holidays.

During holidays or periods of high demand, processing may take a little longer. If we anticipate a significant delay, we'll contact you.

Shipping Rates

• Orders under $30: $5.99 standard shipping.

• Orders of $30 or more: FREE standard shipping.

Shipping charges are displayed at checkout before payment.

Delivery Times

Delivery time is separate from our 2–3 business day processing time.

Transit times depend on your location and the shipping carrier. We cannot guarantee an exact delivery date.

Tracking Information

When your order ships, you'll receive a shipping confirmation email. Tracking information will be included when available.

Coffee Club Subscriptions

Each Cafecalli Coffee Club delivery is billed, processed, and shipped as a separate order according to your selected schedule of every 2, 4, or 6 weeks.

The same shipping rates apply to subscription deliveries:

• Under $30: $5.99 shipping.

• $30 or more: FREE shipping.

You can update your shipping address through My Subscriptions in your customer account. Please make changes before your next order is processed.

Incorrect Shipping Addresses

Please double-check your shipping information before placing an order.

If you notice an error, contact us as soon as possible at cafecalliroasters@gmail.com. We'll do our best to correct the address before shipment.

Damaged, Missing, or Incorrect Orders

If your order arrives damaged, is missing items, or doesn't arrive, please contact us at cafecalliroasters@gmail.com.

We'll review the issue according to our Refund and Replacement Policy.

Thank you for supporting Cafecalli Roasters and our passion for freshly roasted coffee.